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- MailUp API is off;
- username and/or password are incorrect;
- the IP address of the third party application has changed since the last successful access. The IP address can be manually changed in the MailUp console.
WS_MailUpImport web service requires for every call an authentication via username and password; credentials must be passed in the header of the SOAP message.
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"<soap:Header><User>username</User><Password>password</Password></Authentication></soap:Header><soap:Body>…</soap:Body></soap:Envelope> |
Security warning: in the current release of the system the passed credentials are not cryptographic
Error codes
ReturnCode possible values in case authentication fails are shown below:
-1000 unrecognized error
-1001 the account is not valid
-1002 the password is not valid
-1003 suspended account
-1004 inactive account
-1005 expired account
-1006 the web service is not enabled
-1007 the web service is not active
-1011 IP is not registered
-1012 IP is registered but has the "deny access" flag
All the methods requiring idList e listGuid at input, execute a check on the input values and return one of the following:
-100 unrecognized error
-101 verification failed
-102 list Guid format is not valid
Glossary
MailUp customer: a company/business subscribing to the MailUp service
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