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The Import function allows you to import a variety of formats: manually, copy/paste email, CSV/TXT file, Excel, and XML.

Info
titleImportant things to remember
  1. All recipients are imported as Subscribed unless you select a different option during the import process.
  2. Existing recipients - matched based on their email or mobile phone number - will be updated; the subscription status will not be updated; duplicates will automatically be removed.

  3. Use the Advanced Import Options during the import process to change these default settings.
    • Note: The Subscription status and group assignment options section of the Advanced options overrides overwrites any previously recorded subscription status (i.e. Subscribed, Pending, or Unsubscribed). It is therefore strongly recommended to read the Advanced Import section.

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Reading and data management options

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The process of importing can also be used as a way to update your mailing list. In most cases, you re-import your mailing list with updated recipient fields (i.e. new collected information).

Sometimes, however, you want to keep certain recipient fields empty, and do not want the import to overwrite it. Only in this case, check the box. 

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Subscription status and group assignment options

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  • The option to Import as Pending and send confirmation request email allows you to import recipients as Pending. Once you send out the confirmation request email (see section below), those recipients who chose to subscribe to your email communications will become Subscribed.
Tip
titleImport as Pending Guide

Go to the step-by-step guide on How to Send a Subscription Confirmation Request.