On this page, you will find answers to frequently asked questions about the transition from version 1 to version 2 of the drag-n-drop email editor.
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Try editing the message or template with the new editor. In most cases, the problem fixes itself by doing so.
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- A backup copy of the original version of the message will be created.
- This backup copy cannot be edited with the drag-n-drop editor, but can be used with the WYSIWYG editor.
- It can also be sent "as is" , if you simply need to send exactly the same message you sent before.
- The original version of the message will be converted to the format used by the new editor.
- The new editor will open, loading the converted version of the message.
- When you save the message, it will be saved with the new message format. The backup copy will not be overwritten.
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