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Info

FTP-based data synchronization is synchronizations are not available by default (additional chargecharges will apply), contact your account manager to get receive a quotequotation.

To In order to have a data synchronization set up, you need to have an active MailUp account (not a free trial).


Should In case you need any further information or custom integrations, please do not hesitate to contact your account managersales representative.

This export type displays the unsubscribed recipients in a certain time frame and belonging to one or more Mailup lists.

The eventual layout is partly configurable.

Anchor
data
data
What data is to be included in the report

The CSV report reports encloses the following data related to the unsubscribed recipients.

You can set the instance to generate reports that contains one or more of the following data except for the unsubscribed email address, which is a required value that will always be present included and displayed in the first column of the report


Data

Header Display Name

Description

Examples

Email

email

unsubscribed email address

john.smith@myprovider.com

MobilePhone NumberThe phone number related to the unsubscribed email address

MailUp list id

idList

Unique identifier of the MailUp list from which the email address is has unsubscribed

1

Unsubscribe date

OptOut_Date

Date and time when the email address has been unsubscribed from the MailUp list 

20210122T111244

Registration DateSubscription DateDate and time when the email address completed the subscription to the  MailUp list20210121T141244

Message id from which unsubscribe occurred

optout_nl

Unique identifier of the MailUp newsletter from which the recipient ask to be unsubscribedhas clicked the unsubscription link.
This field is meaningful only in case of voluntary unsubscription

161

Reason for unsubscribing

optout_type

Unsubscription type (manual, automatic, bounce ecc.). 

Possible values are:

0 = User forced optout through the MailUp admin console
01 = User forced optout through the MailUp admin console
2 = recipient clicked on the unsubscription link
4 = imported as unsubscribed
8 = hard bounce 
16= feedback loop (spam notification) 
32,64 = newsletter (unsubscribe header)
41 = imported as unsubscribed
128 = Inactive recipients
256 = unsubscribed due to blocked email (possible causes are: Blocked by destination MTA or SPAM content or Configuration problem on destination MTA)
512 = unsubscribed due to repeated transient bounce
1024 = unsubscribed due to right to oblivion

8



MailUp Group idGroups

Any unique identifier of the MailUp Groups to which the recipient is added assigned to at the time of export.

In case of multiple values, expect a string vlue value separated by comma

3,5
Recipient fields 
Data saved in the recipients personal data fields. You can select those of your interest to Any or all of these fields can be part of the report


Expand
titleExamples

you have selected It is required to export MailUp list id, Unsubscribe date and Reason for unsubscribing for each unsubscribed recipient

Code Block
titleReport CSV
email,idList,OptOut_Date,optout_type
email1@mailup.com,1,20220219T073240,4
email2@mailup.com,1,20220420T145237,0


you have selected It is required to export MailUp list id, Unsubscribe date, Reason for unsubscribing and Message id from which unsubscribe occurred for each unsubscribed recipient

Code Block
titleReport CSV
email,idList,OptOut_Date,optout_nl,optout_type
email1@mailup.com,1,20220219T073240,3,2
email2@mailup.com,1,20220420T145237,,0
email3@mailup.com,1,20210109T081942,,4


you have selected It is required to export MailUp list id, Unsubscribe date, Reason for unsubscribing, Message id from which unsubscribe occurred and one recipient field for each unsubscribed recipient.
In this example in your business logic you have configured MailUp to use the field 28 to save the customer code defined by your CRM, and you need this data in the report generated by this Instance of the Datasync (S)FTP Export.

Code Block
titleReport CSV
email;idList;OptOut_Date;optout_nl;optout_type;campo28
email1@mailup.com;11;20221225T141555;;8;050340000000005530967
email2@mailup.com;11;20221225T141554;;8;050340000000020175576


Anchor
env
env
Environments and export timeframe

You can define which MailUp lists you want to extract data from and the extraction period.

Extraction period is the timeframe which the report refers.
Usually you can configure an Instance to generate report containing:

  • all new unsubscribed arose in unsubscribers from the last 24 hours for the desired MailUp lists you have indicated
  • all new unsubscribed arose unsubscribers that happened from the last export executed for executed for the desired MailUp lists you have indicated
  • all unsubscribed present in MailUp for lists you have indicatedunsubscribers in the MailUp for the desired MailUp lists




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