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FTP-based data synchronizations are not available by default (additional charges will apply), contact your account manager to receive a quotation. In order to have a data synchronization set up, you need to have an active MailUp account (not a free trial). In case you need any further information or custom integrations, please do not hesitate to contact your sales representative. |
This export type displays the statistical data about SMS channel related to one or more Mailup lists in a certain time frame.
The eventual layout is partly configurable.
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The CSV report will report as many rows as many were the actions taken by a recipient towards a certain SMS campaign. In details this report provide the change of the delivery state of every SMS messages sent registered in the choosen timeframe
You can set the instance to generate reports that contains one or more of the following data except for the mobile number, the MailUp list id, the numeric identifier of the sent SMS message, the sending date of the SMS message, the date of the delivery receipt and the delivery status of the SMS message, which are mandatory columns/values that will always be displayed in the report
Data | Header Display Name | Description | Examples | ||||||
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Mobile | recipient | mobile phone number of the recipient | 391234567890 | ||||||
MailUp list id | idList | Unique identifier of the MailUp list from which the SMS message was sent and where the statistical data are registered | 1 | ||||||
SMS numeric id | idSMS | Unique identifier of the of the MailUp SMS Message that was sent | 1 | ||||||
Date sent SMS | sentdate | The date when the SMS message was sent | 20220121T111244 | ||||||
Result date | responsedate | The date when the delivery receipt provided by the mobile phone service provider is communicate to MailUp. | 20220121T111333 | ||||||
| status | The delivery state of the SMS Message. Values are:
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Detail of the delivery report (DLR) | reason | The detail of the Delivery Receipt. Reason codes are built following this schema: STATUS_ROUTINGCODE_ERRORCODE. Here for details. |
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Subject of the SMS message | subject | Subject of the MailUp SMS Message | |||||||
Recipient fields | Data saved in the recipients personal data fields. You can select those of your interest to the report |
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It is required to export Mobile, MailUp list id, SMS numeric id, Date sent SMS, Result date, Status, Detail of the delivery report (DLR) for each event
It is required to export Mobile, MailUp list id, SMS numeric id, Date sent SMS, Result date, Status and a recipient field (the recipient field 12 that in your business case store the customer code defined in your CRM and provided to MailUp by your CRM) for each event
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You can define which MailUp lists you want to extract data from and the extraction period.
Extraction period is the timeframe which the report refers.
Usually you can configure an Instance to generate report containing:
- all events arose in the last 24 hours for the MailUp lists you have indicated
- all events arose from the last export executed for the MailUp lists you have indicated
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Delivery Receipt (or DeLivery Reporting) is a feature of SMS MT that reports back on the delivery status of every SMS message that has been sent.
A DLR is generated when the recipient mobile device acknowledges that it has received the message.
MailUp will receive DLR from the mobile phone service provider which the recipient mobile device is served.
Based on the DLR received the delivery status of a sent SMS message can be changed ever days after sending it.
Here it is possible find more detail about possible causes of missing delivery.
Click on SMS Message
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It is possible add to the report if at least one url contained in SMS messages has been clicked or not This is a optional functionality, if you need it please do not hesitate to contact your sales representative. |
Enabling this functionalty means adding an additional columns to the report in addition to those already described.
Data | Header Display Name | Description | Examples |
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MobileClicked | clicked | boolean field that show if at least one url contained in SMS messages has been clicked or not |
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It is required to export Mobile, MailUp list id, SMS numeric id, Date sent SMS, Result date, Status, Detail of the delivery report (DLR) and if at least an url has been clicked or less for each event
It is required to export Mobile, MailUp list id, SMS numeric id, Date sent SMS, Result date, Status, and if at least an url has been clicked or less for each event and a recipient field (the recipient field 12 that in your business case store the customer code defined in your CRM and provided to MailUp by your CRM) for each event
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MailUp trace only click of shortened URL inserted in the SMS message. All other URLs, extented or shortened using others services, will not be tracked. |
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