Email client support

We tested these email clients using internal test tools and email preview services as Email On Acid and Litmus.

Fully supported

All the options work properly. Fallback elements show for image backgrounds and web fonts.

Desktop

Apple Mail 8, 9 & 10

Airmail2

Microsoft Outlook for Mac 2011, 2016

Microsoft Outlook for Windows 2010, 2011, 2013, 2016 *, 2019 *

*Background images and web fonts are not supported

Mobile

Android 4.4 Mail

Gmail App (iOS)

Gmail App (Android)*

iOS Mail (iPhone & iPad)

Outlook App (Android & iOS)**

Samsung Mail App (Android)

Yahoo App (iOS / Android ***)

*When using a Gmail account

** Will show the desktop version when using Microsoft email accountsWill show the desktop version (only Android version)

Web

Gmail

G Suite

Inbox by Gmail

Outlook.com

Office 365

Yahoo

AOL Mail

Comcast

freenet.de

GMX.de (web version)

Mail.ru

Libero Mail

Tiscali

Virgilio

Seznam.cz

Web.de (web version)

Centrum.cz

Note: none of the above services supports web fonts 

Partial support for some options

Emails display correctly, but some options (with low impact) may not display as expected.

Desktop

Microsoft Outlook 2013 in high-resolution displays *

Microsoft Outlook 2016 in high-resolution displays **

Microsoft Outlook 2000, 2002 & 2003 ***

*Background images and web fonts are not supported. Applies a font resize that may expand the layout.

** Background images and web fonts are not supported. Applies a font resize that may expand the layout. The text is scaled at 200% by default in some devices.

*** Web fonts are not supported. Buttons don't display round corners. Social icons are not flexible.

Mobile

Huawei Mail App (Android) *

Android 6 native email client

*Icons in social content block appear vertically stacked (tested on app version 3.1.0.27)

Web

Huawei Mail App (Android) *

Yandex.ru

Naver **

*Buttons doesn't display properly.

** Minor glitches on separators

 Not yet supported

This list includes new and updated mobile email clients with compatibility issues.

Huawei Mail App (Android)

Only basic settings works

When sending to these clients, we recommend using text and images in a simple one-column layout.

Desktop

Lotus Notes 7, 8 & 8.5

Windows 10 Mail

IBM Notes 9

Thunderbird

Mobile

Gmail App using IMAP accounts
Outlook.com in mobile browser (not the Outlook app)

Web clients (mobile versions)

Web

T-online.de

E-mail servers

Some email servers alter the sent email code.