SendMessageNL alerts

SendMessageNL alerts

Code

Meaning

Possible causes

Suggested solutions

Notes 

Error001

File not found

1) parameter fileName is empty
2) Name of file provided in parameter fileName is wrong.

Ensure that file transfer is completed before calling
SendMessageNL method 

Check method parameters and ensure that fileName parameter matches with name of transferred file

 

Error002

Wrong field mapping

1) header row of file is wrong
2) header row of file isn't present

Check header row of transferred file 

 

Error003

Impossible to open file

1) Name of file provided in parameter fileName is wrong.
2) File hasn't be transferred to MailUp via FTP.
3) FTP transferring of the file to MailUp isn’t completed 

1) Check value provided to parameter fileName.
2) Verify FTP file transferring .

 

Error004

Generic error while reading list of recipients

System problem

Contact us

 

Error005

Generic error while importing list of recipients

System problem

Contact us

 

Error006

Generic error while sending message 

System problem

Contact us

 

Warn001

Schedule date not available

Schedule date provided in parameter timeDateSending
overlap with an already scheduled message sending in MailUp console

You have to schedule message send using MailUp console.

Import to MailUp of the recipients included in the file has been completed and message is ready to be sent.

Warn002

Problem during sending schedule

System problem

  • Immediate sending: no action is required but a delay will be applied because an immediate sending is in progress and received request will be added to the sending queue

  • Scheduled sending: you have to schedule message sending using MailUp console.

Import to MailUp of the recipients included in the file has been completed and message is ready to be sent.