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Adding a New Activity Filter

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  • Opened or did not open
  • Clicked or did not click
  • Subscribed on
  • Unsubscribed on
  • Whom you sent the specified message in the last / exactly N days (up to a maximum of 15 days. Selecting the condition "exactly" the maximum value admitted will be 14 since it also counts the starting day)
  • Whom you successfully sent the specified message in the last / exactly N days (up to a maximum of 15 days. Selecting the condition "exactly" the maximum value admitted will be 14 since it also counts the starting day)
  • Whom you did not send in the last / exactly N days (up to a maximum of 15 days. Selecting the condition "exactly" the maximum value admitted will be 14 since it also counts the starting day)
  • Who did not receive... (due to hard bounces or not due to a hard bounce)
  • Performed
    • at least one action

    • less than 5 actions
    • less than 10 actions
    • 10 or more actions
    (by "action" we mean a click or an opening)
  • Generated a soft bounce error (to know more about Soft Bounces, click here)

SMS

  • Received or did not receive Welcome message
  • Whom you sent / successfully sent / didn't send / the specified SMS in the last 15 days
  • Who did not receive an SMS
  • Who did not receive an SMS (Expired / Rejected)


The Messages drop-down menu contains:

  • the list of the last messages sent
  • the entry "any message"
  • the entry "last message"
  • the ability to search for specific messages by typing their name.


Info

Activity data limitations: Activity details are stored in our systems for a certain number of days, based on your subscription. Your current plan provides data on opens and clicks for 365 days, while the detail of the recipients to whom you sent a message has a 15-day limit (not extendable).


You can also decide to only select messages that contain specific Tags. This is a useful tool to evaluate your audience interest on a specific campaign (maybe your audience is interested in messages that include "Cars" tags. By knowing this you could send them a specific promo for car lovers).

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Info

Activity filters now have an hour-based condition to more effectively run time-sensitive drip campaigns, such as shopping cart abandonment emails. To know more, check the example here


Hour-based activity filters

Date and time format

Filters now support hour-based conditions that allow you to run time-sensitive drip campaigns, such as abandonment cart emails, that need to be sent within hours.

In order to use this type of comparison, the data must be saved into a recipient field using the ISO date time standard, which looks like this:

YYYY-MM-DDThh:mm:ssTZD

... where:

     YYYY = four-digit year
     MM   = two-digit month (01=January, etc.)
     DD   = two-digit day of month (01 through 31)
     hh   = two digits of hour (00 through 23) (am/pm NOT allowed)
     mm   = two digits of minute (00 through 59)
     ss   = two digits of second (00 through 59)
     TZD  = time zone designator (Z or +hh:mm or -hh:mm)

For example: 2015-02-24T19:20:30+01:00).

Info
titleISO date and time standard

When using an hour-based comparison with

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profile filter, make sure that it contains the date and time in the ISO format:

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YYYY-MM-DDThh:mm:ssTZD