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This page allows setting new security levels to all MailUp accounts.

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  • for all users
  • for certain users
    • by looking for them manually in the search bar
    • by selecting all users and excluding the one you want to disable the option for.

When a user logs in for the first time after 2FA has been enabled at a user level, MailUp will ask to follow this 3 steps:

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Starting from now, to enter your MailUp platform, you will need to insert your username and password and the verification code.


Info
titleInfo | Access to Password Management Page

You need to have permission to access the Password Management page. If you can not see the page, please get in touch with your platform administrator to give you the permission to access.


Info
titleHow to reset two-factor authentication

In case a device connected to a MailUp user is no more available, the 2FA can be reset from the “User permissions” page by selecting “Reset two-factor authentication” in the Actions available for an existing user. At the next login, this user will be asked to associate another device with a QR code.

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