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This page allows setting new security levels to all MailUp accounts.

Password management

Each administrator can set up user password expiration policies that may also include:

  • Password expiration, choosing between:

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Password change settings: it allows to force the new password to be different than the last used.

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Password strength requirements:

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Two-factor authentication

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  • for all users
  • for certain users
    • by looking for them manually in the search bar
    • by selecting all users and excluding the one you want to disable the option for.

When a user logs in for the first time after 2FA has been enabled at a user level, MailUp will ask to follow this 3 steps:

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Starting from now, to enter your MailUp platform, you will need to insert your username and password and the verification code.

Password management

Each administrator can set up user password expiration policies that may also include:

  • Password expiration, choosing between:
    • Passwords should not expire,
    • Set a mandatory password change and how often it expires.

  • Password change settings: it allows to force the new password to be different than the last used.


  • Password strength requirements:

    • Basic: minimum 8 characters in length,
    • Medium: minimum 8 characters in length with at least one uppercase letter and one number,
    • Advanced: minimum 8 characters in length with at least one uppercase letter, one number, and one special character.


Info
titleInfo | Access to Password Management Page

You need to have permission to access the Password Management page. If you can not see the page, please get in touch with your platform administrator to give you the permission to access.


Info
titleHow to reset two-factor authentication

In case a device connected to a MailUp user is no more available, the 2FA can be reset from the “User permissions” page by selecting “Reset two-factor authentication” in the Actions available for an existing user. At the next login, this user will be asked to associate another device with a QR code.

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