A list of common issues that you may run into when making a POST or GET request to the MailUp API.
For details on the parameters to pass in those requests, please see this page.
Issue | Likely cause |
Custom data fields are not handled correctly | Make sure that the field code is being used (Campo1, Campo2, etc.) instead of the field name (e.g. UserName). |
The recipient is subscribed, but remains among pending |
contacts, even though I do not use a confirmation request |
Likely, some of the parameters are not passed correctly. For example, make sure that the different fields are passed as " |
Campo1", " |
Campo2", " |
CampoN" and not |
with the field names used in the console. |
To map lists and groups and match them to the correct IDs check the page Settings |
> Codes Table and List GUID in the MailUp console. |
Calls to xmlSubscribe.aspx systematically return errors | Check that the caller IP address has been registered: if not, it must be added to the list available |
on the page Manage > Web Services (select "Manage > WebServices |
> FrontEnd") | |
Calls to UpdateSubscriber.aspx return an error | Make sure that you specify the ListGuid and not just the list ID. Click here for more details. |