Reseller Quick Start Guide

This guide helps with the set up of whitelabeling and client user permissions.

Client Management

Agencies can choose to manage their clients in two ways:

Multiple Clients on one MailUp Account

You can have one MailUp account, and create independent "sub-accounts" for your clients via the MailUp List feature. The benefit is this: you pay one flat monthly fee and share the costs amongst your clients. The drawback is that c-level domains and any other customization (via our No Logo feature) is only at the Account level. Therefore, any No Logo or Whitelabeling will affect all Lists.

1) Create a New List for each client. You can have unlimited lists, each independent of the other.

2) Create Users and Assign User Permissions. You will first need to purchase additional administrators via your ecommerce platform. (go to Buy Online in your Reseller Panel.) Then, go to the Set Lists and Set Permissions tabs to assign the corresponding List(s) and tools you want each to have access to (or not have access to!)

3) Set up No Logo and Whitelabeling: You must purchase No Logo which will allow you to erase anything MailUp. If you didn't order this feature at the time of purchase, contact sales@mailup.com and we will set it up and bill your account accordingly.