Unsubscribing

Ways to unsubscribe a recipient

There are many ways to unsubscribe a recipient in MailUp:

• The recipient may unsubscribe directly using the unsubscribe link that you have provided in the email message itself

• You may manually unsubscribe a recipient in the admin console by visiting the recipient profile page

• You can bulk-unsubscribe recipients when importing recipients

• You can unsubscribe recipients using a simple call to unsubscribe.aspx

• You can use methods of the SOAP API

• You can use methods of the REST API (search for the word unsubscribe on that page)

• You can use Webhooks triggered by an unsubscribe event that happened somewhere else in MailUp (e.g. another List, or another MailUp account)

• You can upload a CSV file via FTP and have MailUp automatically import and unsubscribe the recipients that it contains.

  • Open a support ticket to request that this option be activated for your account

  • A setup fee may apply

Unsubscribe code

The HTML code for an unsubscribe link in a message sent with MailUp is as follows:

• You can insert the link in a message easily by using the corresponding feature in our email editors

• What happens after the recipient clicks on the unsubscribe link is based on the List settings for that list.